STANDARD TERMS AND CONDITIONS OF SALE
Welcome to Martand! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website, you agree to comply with these terms. If you do not agree, please do not use our website.
1. General Terms
1.1. By placing an order on our website, you agree to provide accurate, complete, and up-to-date information.
1.2. We reserve the right to refuse or cancel orders at any time for any reason, including but not limited to stock unavailability, errors in pricing, or fraudulent activity.
1.3. All products are made-to-order using the details provided by the customer.
2. Payment Terms
2.1. We accept payments via Razorpay, which supports net banking, credit/debit cards, and UPI.
2.2. Payment must be made in full before the order is processed.
2.3. Martand is not responsible for any payment issues arising from third-party services like Razorpay.
3. Order Processing and Delivery
3.1. Orders are processed based on the details provided by the customer during checkout. Please ensure all information is accurate.
3.2. Delivery timelines may vary depending on the shipping location. Delays caused by couriers or unforeseen circumstances are beyond our control.
3.3. Once shipped, we will provide tracking details via email or WhatsApp
4. Returns, Refunds, and Cancellations
4.1. Since our products are made-to-order, we do not accept returns or exchanges unless the product is defective or incorrect.
4.2. Any claims regarding defective or incorrect items must be made within [5] days of delivery by contacting us at [gamingofstudent1@gmail.com].
4.3. Cancellations can only be made before the order is processed. Once processed, cancellations are not permitted.
5 . User Responsibilities
5.1. You agree not to use our website for any unlawful or harmful activities.
5.2. You are responsible for maintaining the confidentiality of your account and ensuring all activities under your account comply with these terms.
5.3We are not responsible for your mistakes while placing an order like wrong size or wrong color. In case of any return please read our return policy.
5.4We need to confirm you by a call or whatsapp message for delivery address and personal details like mobile number and email id.
6 . Privacy
6.1. By using our website, you agree to our Privacy Policy.
6.2. Your personal information is collected and used solely for order processing and delivery purposes only.
7. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
[gamingofstudent1@gmail.com]